The LEO Platform is an all-in-one HR operating and management system that combines HR software, AI guidance, compliance, employee management, recruitment, CPD and reporting in one secure platform.

Yes. Many employers don't need a detailed HR procedure explained to them – they simply need help understanding what to do next.

Leo is designed to help employers think through workplace situations, identify relevant considerations, understand potential risks and take appropriate next steps. Whether you're dealing with absence, performance concerns, employee relations issues or a difficult management decision, Leo aims to provide practical guidance that helps you move forward with confidence.

Most HR software focuses on storing employee information. Leo combines HR software with intelligent people management and guidance, recruitment, compliance, CPD, document generation and AI-powered assistance within one integrated platform. From the beginning of a grievance through to resolution - and if in some cases ACAS Early Conciliation or Employment Tribunal - Leo is there every step of the way.

Leo is designed for employers across England & Wales, particularly SMEs looking for practical and intuitive HR software without unnecessary complexity.

Yes, absolutely. Leo guides owners and managers through HR processes step by step, helping reduce risk, improve consistency and promote fair, legally compliant decision-making. Many Tribunals happen because of inconsistent processes, procedures and decisions, Leo helps you avoid those.

Leo is purpose-built for HR. Instead of providing general AI responses, Leo understands your organisation, stores your HR information securely in one system and delivers guidance within the context of your workplace and employment responsibilities.

No. LEO provides step by step guidance and recommendations, but all employment decisions ultimately remain the responsibility of the employer.

LEO allows you to manage employees, compliance, HR documents, recruitment, onboarding, CPD, performance, investigations, employee relations, audit trails and reporting.

Yes. Security is built into the platform using encrypted communications, role-based permissions, audit logging and secure cloud infrastructure.

Yes. Different permission levels allow Owners, Senior Managers, Managers and Employees to access only the information appropriate to their role.

Yes. LEO Talent manages the recruitment journey from vacancy creation through applications, interviews, offers, due diligence, onboarding and employee creation.

Yes. LEO helps organisations monitor compliance activities, important deadlines, mandatory checks and employment documentation from one central location.

Yes. Leo Learn enables organisations to create learning pathways, assign training, monitor progress, design units with the AI Studio and manage qualifications.

Yes. Employment records and HR documents are stored securely within employee files with appropriate permissions and audit history.

No. Each organisation's data is securely separated and only accessible to authorised users within that organisation. We do not sell our customers data to third parties.

No. Leo has been designed to be intuitive and user friendly for employers of all sizes while still providing the depth required by experienced HR professionals.

Yes. LEO is designed to support businesses as they grow, from small teams through to larger organisations with more complex HR requirements.

No. Leo has been designed as an intelligent HR operating system rather than a traditional HR database. It combines expert HR guidance, AI assistance for each individual matter, compliance, recruitment, learning and employee management in one connected platform.

Yes. Ask Leo provides intelligent HR guidance based on employment law and HR best practice. It helps explain processes, recommend next steps and guide managers through each workplace situation.

Yes. Leo can use information about your organisation, policies and structure to provide guidance that is 100% relevant to your business rather than relying on generic HR advice.

Yes. Leo has a full HR Resources library and can generate professionally formatted and relevant HR documents, letters, meeting records, investigation documents, matter bundles and other employment documentation, helping save significant administrative time.

Yes. The platform is continually developed with new features, AI improvements and legislative updates to ensure employers always have access to modern HR tools and guidance.

No. Your organisation's information remains your own. LEO is designed to protect confidential business and employee information and does not use your organisation's data to train public AI models.

Absolutely. Leo explains HR processes in plain English, helping managers understand what to do, why it matters and what steps should come next.

If you don't receive your verification email within a few minutes, please check your Spam or Junk folder. Leo is aware of this issue and is actively working on it.

Managing your LEO HR subscription is simple. If you're the Owner of your organisation, you can sign in to your LEO account and open the Billing page to securely manage your subscription.

From there you can:

• Update your payment method

• View and download invoices

• Change your subscription plan

• Cancel your subscription at any time

LEO HR uses a secure billing portal to process subscription management, ensuring your payment information remains protected. Once you've made your changes, they'll take effect immediately or at the end of your current billing period, depending on the action you've chosen.

Yes. Leo has been designed specifically for small and medium-sized businesses that need practical HR support without the cost of employing a full-time HR team. Whether you employ one person or hundreds, Leo helps you manage employees, workplace matters, compliance and HR processes more confidently.

Yes. Leo helps start-ups build strong employment foundations from the beginning. From recruitment and onboarding to policies, employee management and workplace guidance, Leo supports growing businesses as they expand their teams.

Yes. Leo is suitable for nurseries, pre-schools and other early years settings. Employers can manage employees, track compliance requirements, support learning and development, store documentation and access practical HR guidance tailored to workplace situations.

Yes. Leo can support care providers with employee management, compliance monitoring, recruitment, learning and development and workplace matters. The platform helps employers maintain clear records and manage people-related responsibilities more effectively.

Yes. Leo can help employers manage employee absence by providing guidance, tracking information and supporting consistent processes. Employers can record absence-related information and access practical advice when workplace issues arise.

Yes. Leo can provide guidance throughout disciplinary, grievance and other employee relations matters. Leo helps employers understand what information may be important, identify potential risks and consider appropriate next steps.

Leo can help employers create, manage and access a wide range of HR documentation, including policies, templates, letters and workplace communications. Available functionality may vary depending on subscription level and platform updates.

Yes. Leo offers a free trial, allowing employers to explore the platform and understand how it can support their business before committing to a subscription.

Leo uses secure cloud infrastructure and appropriate security measures to protect customer information. Organisational data remains separate and is not shared with other businesses using the platform. We also do not sell our customers data.

No. Your organisation's information is not used to train Leo or any shared AI model.

The information you provide within your LEO HR account remains specific to your organisation and is used only to deliver services and functionality within your own platform environment.

LEO may use your organisation's information to provide more relevant guidance, remember organisational context and support your use of the platform, but that information is not shared with other customers and does not become part of a public AI model.

Protecting customer confidentiality and maintaining strict separation between organisations is a fundamental part of how the platform is designed.

The Fair Work Agency is the government body responsible for enforcing a growing range of employment rights. Employers should ensure their practices and records can demonstrate compliance if required. Leo HR helps businesses maintain clearer HR records and stay on top of their employment responsibilities.

Keep accurate employment records, ensure your policies reflect what happens in practice and regularly review areas such as pay, working time and other applicable employment obligations. Leo HR helps employers maintain ongoing compliance and identify potential gaps before they become problems.

Checks depend on the role and may include Right to Work, DBS, references, employment history, qualifications, professional registrations, overseas checks and driving licence checks. Leo HR helps employers manage candidate due diligence and keep ongoing requirements visible after someone starts work.

No. DBS cannot access criminal records held overseas. If an applicant has lived or worked abroad, employers should consider whether additional overseas criminal-record checks are appropriate or required for the role.

For Early Years employers, yes. EYFS safeguarding requirements require references to be obtained and the information provided to be verified. Employers should take appropriate steps to establish that references are genuine, which may include independently contacting the referee or organisation rather than relying solely on details supplied by the candidate.

Sometimes. Where an employee has time-limited permission to work in the UK, a follow-up Right to Work check may be required. Leo HR helps employers keep important compliance dates visible so required follow-up checks aren't forgotten.

Alongside normal pre-employment checks, employers may need to consider overseas criminal-record information, overseas employment references and qualifications. A DBS check alone cannot access criminal records held overseas, so additional checks may be necessary depending on the role and sector.

Traditional HR software primarily stores and manages HR information. AI HR software such as Leo HR can also help employers understand that information, work through workplace situations, identify potential risk and determine appropriate next steps.

A useful AI HR assistant should understand relevant information about your organisation, policies, workforce and the situation you're dealing with. Leo HR can use authorised business context to provide more relevant support instead of treating every employer and workplace issue as identical.

Yes. HR software can help employers maintain records, monitor important dates and manage ongoing compliance requirements. Leo HR goes further by giving managers 24/7 AI HR support when they need help understanding what to do next.