Terms of Business

Definitions

  • “Consultant” means Leo HR consultancy trading name of Leo HR.

  • “Client” means the organisation or individual engaging the Consultancy.

  • “Services” means HR consultancy services, retainers, support packages, and/or digital products.

  • “Digital Products” means downloadable templates, toolkits, documents, or guidance materials.

Scope of Services

The Consultant provides HR and employment-related guidance and support based on employment law and best practice of England and Wales.

Services may include:

  • HR advice and guidance

  • Employment documentation support

  • People management support

  • Policy and procedure guidance

  • Digital toolkits and templates

  • Final acts or decisions lay with the employer

Services do not include legal representation, reserved legal activities, or tribunal advocacy.

 

Nature of Advice

All advice provided:

  • Is practical and business-focused

  • Is based on information provided by the Client

  • Reflects current UK employment law and best practice at the time advice is given

The Consultant does not guarantee specific outcomes and cannot be held responsible for decisions taken by the Client.

Client Responsibilities

The Client agrees to:

  • Provide accurate and complete information

  • Make final decisions regarding employment matters

  • Implement advice appropriately

  • Seek legal advice where recommended

 

Disclaimer

The Consultant:

  • Does not provide legal advice

  • Does not act as a solicitor or barrister

  • Does not provide representation at employment tribunals

Digital products and templates:

  • Are provided for general guidance only

  • Must be adapted to the Client’s specific circumstances

  • Should not be used without appropriate judgement

The Consultant accepts no liability for losses arising from:

  • Failure to follow guidance appropriately

  • Use of templates without professional judgement

  • Incomplete or inaccurate information supplied by the Client

 

Digital Products

Digital products:

  • Are for use by the purchasing organisation only

  • Must not be shared, resold, or distributed

  • Do not replace tailored advice

  • Are not a substitute for professional or legal advice

Use of digital products is entirely at the Client’s own risk.

Fees and Payment

  • Fees are agreed and settled in advance of services

  • Retainer fees are payable monthly in advance

  • One-off services and digital products are payable prior to delivery

  • Late payments may result in suspension of services

 

Confidentiality

Both parties agree to keep confidential information private, except where disclosure is required by law.

 

Data Protection

Both parties agree to comply with UK GDPR and data protection legislation.

 

Limitation of Liability

1. Nothing in these Terms shall limit or exclude liability for:
(a) death or personal injury caused by negligence;
(b) fraud or fraudulent misrepresentation; or
(c) any other liability which cannot lawfully be excluded or limited.

2. Subject to clause 1, Leo HR’s total aggregate liability to the Client arising out of or in connection with the Services (whether in contract, tort including negligence, breach of statutory duty or otherwise) shall not exceed £100,000.

3. Leo HR shall not be liable for:
(a) any indirect or consequential loss;
(b) loss of profit, revenue, business, or anticipated savings;
(c) losses arising from incomplete, inaccurate or misleading information provided by the Client;
(d) any decision taken by the Client contrary to the advice provided.

4. The Client acknowledges that all final employment decisions remain the responsibility of the Client as employer. Leo HR provides advisory and consultancy services only.

5. The Client shall notify Leo HR in writing of any claim or potential claim within 12 months of the event giving rise to it.

 

Termination

Either party may terminate services with reasonable notice, subject to retainer terms.

Governing Law

These Terms are governed by the laws of England and Wales.